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We often receives unsolicited e-mails from satisfied customers. Here are a few recent unedited comments.
07/02/2010
I have received the goods and would just like to thank you for your excellent service. Your patience, specialized knowledge and clear, prompt advice concerning the goods you sell is second to none (and that includes warehouse express which receives many accolades) I have never had such swift replies to email queries about goods.
Thanks again,
05/02/2010
hi ken I have just called home and had a message its at a house at the other end of my farm 2 miles away lol that's y I haven't heard its arrived, thanks so much for checking and for all your help you have been a legend
02/02/2010
ExcellLent I have paid the £9 remainder many thanks for all your help you will be highly recommended I really appreciate it.
28/01/2010
Thanks for the swift refund. It's good to get good customer service.
22/12/2009
Thanks for your prompt reply. Look forward to dealing with you in the
future!
Merry Christmas.
03/12/2009
Thank you very much for the refund. I look forward to seeing the telescope
when it arrives in the next few days. My husband will love it!
9/10/2009
Just wanted to say that I'm still waiting to get out and check out the telescope. Ever since I had it redelivered its been miserable weather down here.
Anyway the scope looks absolutley fine - very pleased with it now (you'll be glad to hear!). Just wanted to extend my thanks for putting up with me, you have great customer service.
If you ever want a testimonial I'd be happy to help.
Please also extend my thanks to Optical Vision.
31/03/2009
Ken and team,
On behalf of my family I just want to send a sincere thank you for all your help regarding our order; you went beyond your call of duty to assist us in our tight time frame - I'm delighted to tell you that the (very large) parcel arrived in good time before my friends birthday, he was 'over the moon' (literally!...mind the pun!) with his new 8" dobsonian skywatcher. I really appreciate your kindness and will certainly recommend your company in the future.
Best wishes,
G from Bolton
This is just to confirm that the box of slides arrived fine on
Saturday and no breakages. Viewing was fine too.
Thanks very much indeed
M from Coventry
All received, safe & sound. Many thanks for the excellent, prompt service & great price!
M from Berkshire
Tried the order again Ken and PayPal has played ball this time...
The order will be there for you on Monday.
Again - many thanks for your excellent service here...
Kind Regards.
J from Warwickshire
Just thought I should thank you for the fantastic prompt service. My
microscope arrived this morning - but I'm not allowed to open it until
Christmas as it's a present from the parents!
Once again a BIG thank you!
Merry Christmas
A from Grantham
THIS IS A SECOND ORDER AND NOT A MISTAKE !
I WAS VERY IMPRESSED WITH THE ONE I GOT FOR MY MATE I THOUGHT I WOULD GET ONE
H from Birmingam Writes
HELLO, THANKS FOR VERY FAST POST ME THE EQ6 SYNTREK AND V.3 HANDSET........
PS Writes
... As far as I am concerned I got what I ordered and am very happy. I will certainly recommend you to friends.
MR Writes
thanks for responding so promptly ...
Order 1344
Many thanks for your prompt attention
JH order id: 1338
thanks for posting quickly
Order No 1333
Thank you for coming back to me so promptly
JA
Thanks for the info
MC Order # 1298
The battery and charger arrived this morning. Thanks very much for
chasing it up on my behalf
MC Order # 1298
That's great; thanks very much.
MC Order # 1298
Much appreciated; many thanks.
ML
ALL INFO WOULD BE MOST APPRECIATED. THANKS VERY MUCH
RE Chesterfield
Thanks for the email.
PS writes
It just arrived, thank you very much.
CM writes
Many many thanks for this, I have received the refund email from Pay Pal.
M writes
"Thanks very much for your email Ken and great customer service."
MW
Hello Ken,I have now recieved the order and i am very pleased with it, Thankyou ...
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